Leadership development

Building capable, authentic leaders who prioritise wellbeing, lead effectively, and deliver strong, sustainable performance.

Leadership development programmes build the essential skills and mindset needed for first-line and operational managers to succeed.

Designed around real workplace challenges, these programmes focus on communication, motivation, and managing performance, helping managers transition from task-focused contributors to effective, people-centred leaders.

First-line management

Foundations of leadership

Focus on the transition from team member to leader. Build understanding of leadership responsibilities, personal values, and the importance of authenticity, trust, and wellbeing in effective management.

Communication and influence

Develop clear, confident communication skills to engage, motivate, and guide others. Learn to listen actively, handle challenging conversations, and adapt communication style to suit individual and team needs.

Managing performance and development

Gain practical tools to set expectations, provide feedback, and support ongoing performance. Explore how to coach and empower team members to achieve goals and grow in their roles.

Leading self and others

Enhance self-awareness, resilience, and emotional intelligence to maintain personal wellbeing while leading others. Build habits that promote balance, reflection, and continuous learning in leadership practice.

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Operational management

Strategic leadership and operational management

Understand how to translate organisational objectives into clear team goals. Build confidence in planning, prioritisation, and resource management to drive performance and deliver sustainable outcomes.

Leading high-performing teams

Develop the skills to inspire, engage, and align teams. Focus on collaboration, accountability, and creating an inclusive environment where everyone contributes to shared success.

Decision making and problem solving

Enhance analytical and critical thinking skills to make confident, evidence-based decisions. Learn structured approaches to problem-solving that improve efficiency and outcomes.

Wellbeing, resilience and authenticity

Explore how to lead with integrity and emotional awareness, balancing pressure with wellbeing. Strengthen the ability to support self and others through change, challenge, and uncertainty.

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The first line management course is focusing on developing confident, capable new managers with the skills and mindset to lead people effectively and drive team performance.

The operational management course is focusing on strengthening the strategic, people, and operational skills of leaders to deliver results through others with authenticity, wellbeing, and sustainable impact.

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